Privacy & Cookie Policy

Hello, and welcome to Paul Wakefield Media!

We're all about capturing brilliant moments, crafting cracking videos, and creating custom art. But while we're focusing our lenses on you, we also want to make sure your privacy stays exactly that—private.

This policy explains how we collect, use, and protect your personal information when you visit paulwakefieldmedia.com or work with us. We've kept the legal jargon to a minimum because life's too short for boring small print.

Grab a cuppa, and let's go through it.

1. Who We Are

We are Paul Wakefield Media, a creative visual media service based in the United States, specialising in photography, video production, and custom art. If you need to chat about your data, you can reach out to us anytime.

2. The Data We Collect (And Why)

We only collect what we actually need to do a great job for you. Here's what that usually looks like:

- Your Details: Name, email address, phone number, and billing address. We need this to chat with you, send you your final media, and, of course, sort out the invoices.

- The Creative Stuff: Photos and videos of you (if you're the subject of our work). This is our bread and butter!

- Website Usage Data: How you use our website (pages visited, time spent, browser type, etc.). This helps us make the site better for everyone.

3. How We Use Your Information

We're not in the business of selling your personal information to dodgy third parties (and under California law, we have to explicitly tell you: we do not sell your personal information). We use your info to:

•Provide the creative services you've hired us for.

•Communicate with you about your project.

•Process payments securely.

•Showcase our work (with your permission, of course! We might ask to use your photos or videos in our portfolio or on social media).

•Improve our website using cookies (more on those cheeky things below).

4. The Cookie Policy

Ah, cookies. Not the chocolate chip kind, unfortunately.

Right now, we're setting up standard cookies on our website. These are tiny text files saved on your device that help our website run smoothly and show us how people are interacting with our content.

- Essential Cookies: These keep the website from falling over. They are necessary for the site to function.

- Analytics Cookies: These help us see which pages are popular and how visitors find us. It's all anonymous, so we don't know exactly who is looking at what.

When you first visit our site, you'll see a pop-up asking if you're happy for us to use cookies. You can always change your browser settings to block them, but keep in mind that some parts of the website might throw a wobbly if you do.

"Do Not Track" Signals

Some web browsers have a "Do Not Track" feature. Because there isn't an accepted standard for how to respond to these signals yet, our website doesn't currently respond to them.

5. Sharing Your Data

We keep your data close to our chest. We only share it with trusted third-party services that help us run our business, such as:

- Payment processors (to handle the money side of things safely).

- Cloud storage providers (where we safely back up your lovely photos and videos).

- Website analytics tools (like Google Analytics, to see how our site is doing).

We ensure anyone we work with respects your data just as much as we do.

6. Keeping Your Data Safe

We treat your personal information like our most expensive camera lens—locked up and secure. We use secure servers, strong passwords, and encrypted connections to make sure your data doesn't fall into the wrong hands.

7. How Long We Keep It

We'll hold onto your contact details and project files for as long as necessary to fulfil our contract with you, or as required by US tax and accounting laws (usually about 7 years). For the creative files, we keep an archive so if you ever lose your wedding video or corporate headshots, we might just be able to save the day! If you'd rather we delete your files after the job is done, just give us a shout.

8. Your State Privacy Rights

Depending on which US state you live in (like California, Virginia, Colorado, or others with specific privacy laws), you might have some pretty solid rights regarding your data:

- The right to know: You can ask to see what personal information we hold on you.

- The right to correct: Spot a mistake? Let us know, and we'll fix it.

- The right to delete: Want us to delete your data? Just ask (though we might have to keep some bits for legal or tax reasons).

- The right to opt-out: While we don't sell your data, you have the right to opt-out of the sale or sharing of your personal information for targeted advertising.

If you want to exercise any of these rights, just drop us an email. We won't discriminate against you for exercising your privacy rights!

9. Children's Privacy

Our website and services are aimed at adults. We don't knowingly collect personal information from children under 13 without verifiable parental consent. If you think we might have accidentally collected data from a child, please let us know so we can delete it.

10. Changes to This Policy

We might tweak this policy from time to time if the law changes or if we add new features to the website. We'll update the "Effective Date" at the bottom, so check back here occasionally to see the latest version.

11. Get in Touch

Got questions? Want to chat about a project? Or just want to talk about biscuits?

Get in touch with us at [email protected]

Effective Date: July 1st 2026

FAQS

How long does it typically take to complete a design project?

The project timeline can vary depending on its complexity and your specific requirements. Small projects like logo design might take a week or two, while more intricate projects, such as website design, can take several weeks. Rest assured, we work diligently to meet mutually agreed-upon deadlines and provide you with a clear project timeline before we begin work.

What's the process for collaborating on a design project?

Our collaboration process is designed to be seamless and client-focused. It typically involves several key stages:

Consultation: We start by discussing your project goals, vision, and requirements in detail.

Concept Development: Our team creates initial design concepts for your feedback and input.

Revisions: We refine the chosen concept based on your feedback, ensuring it aligns perfectly with your vision.

Finalization: Once you're satisfied, we finalize the design and provide you with all necessary files.

Can I use the design files for both print and digital purposes?

Absolutely. We provide you with design files that are versatile and suitable for both print and digital use. Whether you need graphics for your website, social media profiles, or print materials like brochures and business cards, we ensure that you receive the appropriate file formats (such as JPEG, PNG, and PDF) to meet your specific needs. Additionally, we can advise you on the best practices for using these files effectively in different mediums to ensure consistency and quality in your branding efforts.

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